They forgot my car was there had to remind them and then he said oh I will take it in the bay, total of 3 hrs and thirty minutes,wow,don't mind paying but they knew that was too long,
They have taken good care of my 2013 Explorer for the last four years.
Friendly, helpful and competent service
Tyler Sly is doing a great job of running the service center at Turnpike Ford! He gave me an accurate and detailed idea of the diagnostic process for my F150, then an accurate and detailed estimate for repair, and a close timeframe for when it would be finished. It only took a little longer because they had to order a new seat belt buckle, and they thought it would take longer to come in, and they didn't schedule the installation for this time. BUT, it came in more quickly than they expected, and they went ahead and installed it before they let the truck leave. This put me about three hours over on the car I had rented from Enterprise, and I thought I would get charged for an extra day, but Tyler called them, and they forgave the extra hours and didn't charge me for them! The price was very reasonable for the work, and they have a "same as cash" payment plan. And, no, I'm not connected to Ford in any way except as a customer! LOL Anyone who knows me, knows I rarely put ANYTHING online, but I am VERY IMPRESSED with Turnpike Ford Service. They are doing everything right!
Turnpike is turning around for the better,with the help of Chris Adkins,and his team good things are happening there
I didn't buy my car there, but I will certainly consider it when the time comes. Very pleased with service.
Turnpike Ford Of Huntington Service is a US Car Dealer based in Huntington, Kentucky. Turnpike Ford Of Huntington Service is located at 2442 3rd Ave, Huntington, WV 25701, USA.
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