Note: I never leave bad reviews, but I really don't want another person to have an experience like I I did.
I was called one time. I work over 50 hours a week, and only have one day and one time that I am able to have my hair done. I understand how busy and hectic everyone's lives are; however, three cancellations, the first two being the day of the appointment, does not create a good experience for the customer. Especially being this was my first experience with this salon. Thank you for the option to reschedule. I'm sure you provide great services.
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I can not review the services provided by Salon SAS as all three appointments I have scheduled have been cancelled or rescheduled by the staff. After this most recent appointment being cancelled I decided not to reschedule.
I had an appointment with the owner megan stylist. She didn't seem to care about what I wanted at all. I asked for a 1 1/2 inches off and I got 3/4 an inch off. I wanted it to be shorter in the back and longer in the front with no layers. But I got layers only in the back. But they aren't even layers, there are massive chunks she missed. I also have straight across bangs and asked her just to trim them at my eyebrow. They are angled and above my eye brow. NOT WHAT I WANTED. She also didn't style my hair and left it messy so I couldn't tell that she had messed up. She never showed me my hair until it was done and didn't show the back. BECAUSE SHE MESSED UP! I paid $30 for this cut and I now have to pay someone else to fix it. I will never be coming back unless I color my hair because that's all she cares about
Got my hair done today and it was fabulous! Megan is super sweet and does great work! I'm super picky about where I get my hair done and I did a lot of research before choosing Salon Sas. Not every salon can do platinum hair right and I've seen many foils turn out badly but Megan is super skilled! My brows look great too. And they're super affordable. Thank you!!!
I went in wanting to get rid of the brassy tone in my roots and chop of a good bit of hair off for a fresh, new look and Megan killed it!! The appointment lasted longer than expected on both parts bc my hair didn't lighten as fast as expected but Megan didnt give up as most have in the past and stayed way after her hours to get the results I wanted. I'll be a loyal customer for sure!! I have finally found my girl!!! Thank so much, Megan, you are great at what you do!!!
I'd give zero stars if I could. This salon seems to only focus on coloring hair because they butchered my hair. I get my hair cut once a year so I really look around for someone credible. I thought that the negative reviews below were just bogus, however I was wrong. I booked with the owner, Megan Smith, in hopes I would get a nice cut. I walked into the salon, I wasn't really welcomed like an owner should welcome their clients. She had a client in her chair already who was getting a cut and color. However, I felt like Megan didn't realize that she had another appointment in between those times. Right at the time of my appointment, she brings me over to "consult" my hair. I told her the length I wanted and even showed her a picture of the length I wanted (the picture was a picture of me with hair barely past my shoulders from the last time I got my haircut). I then showed her a picture that was just a simple texturized cut that had long bangs. After she looks at my hair, she shampoos and conditions my hair. It took a turn for the worst during my conditioning, she leaves the deep conditioning in my hair and says "be right back." The client before me is still present in the salon and I hear Megan talk about coloring with her client. In my mind I'm thinking,"Maybe they're scheduling another appointment." Boy was I wrong! Here comes Megan with the client into the shampoo and condition room and begins coloring this woman's hair. Mind you, I had my head tilted back in the bowl for at least 10 minutes. After she finished coloring the other client's hair, she came back to me to finish with my hair (because that makes you feel like you're a worthy client). She finally takes me back to her chair, and starts cutting my hair. The entire time she doesn't let me see my hair or even ask questions about length like other hairdressers ask. She then started to dry my hair then curl it. I thought the curl was to resemble the picture. She turns me around finally and I have medium length bangs and hair that's to my shoulders. The picture I showed her had long bangs and she understood long bangs. The next day, I decided to wash and straighten my hair. I occasionally part my hair in the middle, so I told Megan to part my hair in the middle while cutting my bangs. While styling my hair, I tried to part my hair in middle. My bangs are now not meant for middle parts, just a side part. Finally, for the icing on the cake, after I straightened my hair I took a mirror to see if I missed a spot. As I was looking, I immediately got irritated. Why you may ask? She cut my hair UNEVEN. It's nothing subtle, it's COMPLETELY OBVIOUS. In my head I was thinking,"She is an OWNER of a salon, how does she not know hair to cut hair?" Along with my irritation, I had to be a work within an hour. I try every single hair style possible to mask the unevenness (ponytail, braids, partial updo); nothing worked, so I had to go to work with uneven hair (embarrassing). With all that said, I really wouldn't suggest going here if you're just getting a cut due to the fact that you won't be treated as a priority. I understand Megan makes more money with a coloring service than just a woman's cut, however you shouldn't treat your clients any differently regardless. I'm definitely not going to be back.
Salon Sas is a US Hair Care Studio based in Huntington, Kentucky. Salon Sas is located at 1050 Adams Ave, Huntington, WV 25704, USA.
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